Oh what a difference a few
years makes, eh?
Our team has been involved in
mobile learning for enterprise customers for almost a decade now on devices
spanning basic feature phones in the beginning (think old Nokia handsets with
voice only service) through simple smartphone devices (remember Windows
Mobile?) popular four or five years ago. The next few years of the enterprise
mLearning landscape were focused on supporting mobile workers equipped with
nearly ubiquitous BlackBerry smartphones from Research in Motion; sure, there
were some new Apple iPhones out there and Google had just introduced Android
into the market but real companies needed real devices with real security so
most organizations sought to leverage those BlackBerry populations for their
mobile learning needs.
What transpired next will
become fodder for many future business case studies as the venerable
RIM/BlackBerry began to lose market share to more sexy iOS and Android-based
alternatives due to what the market perceived as a lack of innovation coming
from the folks in Waterloo. Enterprise
IT organizations started thinking about devices that were fun to use, had more
capable features and better web browsers, and provided extensive app ecosystems
to meet address unique business requirements. Much of the pressure on these
teams to start considering non-RIM hardware was driven at the grassroots level
via the consumer-oriented adoption of Apple iPhones and iPads and Motorola
Droids that began to sweep through the market. When the sales executive up in
the corner office demands she needs her new personal handset or tablet working
with corporate email server and connected to the office Wi-Fi network,
yesterday’s mobile device risks were suddenly evaluated under different light thus
driving a wedge into the restrictive mobile device policies enforced by many IT
security teams.
None of these facts was lost
on RIM, their ecosystem or their investors for that matter. Over the past year, RIM (now
officially renamed BlackBerry in both name and core product) has
transformed the company’s vision and strategy in the mobile computing market to
dramatically transform both their product hardware and the underlying mobile
device software with differentiated, next generation offerings that leverage past strengths as well as support future ones. All this culminated today with the official
launch of the BlackBerry 10 operating system and announcement of the first two
of six planned handsets – the touchscreen BlackBerry Z10 and the upcoming QWERTY-based
BlackBerry Q10. These devices are launching globally in the coming weeks/months
and are sure to not just energize the CrackBerry faithful with long-awaited
features but also begin to rebuild their base with new customers who feel the
current crop of mobile offerings leaves them wanting something different and
more secure.
Our team has had the good
fortunate to work on project to bring our CellCast Solution platform for
enterprise mobile learning to the BlackBerry 10 device platform and we
officially launched our new offering in the BlackBerry App World earlier this
month in support of today’s product introduction (along with 70K other
applications). The core functionality of our new BB10 app is virtually
identical feature-wise to all our other native smartphone, tablet and eBook
reader apps in other popular App stores but what sets this new app apart from
its siblings is the “wow factor” users gain from BlackBerry’s new
Cascades-based development environment and interface. The level of what’s
possible has easily changed by an order of magnitude from the current
BlackBerry/BBOS7 operating environment versus this new realm.
As evidence, the picture
above shows our current BlackBerry 7 CellCast app next to our new BlackBerry 10
CellCast app each configured with the same selection of features and options. The
graphical interface is more engaging and simplified – hallmarks of the new
“less is more” mobile design doctrine my friends like RJ Jacquez (@rjacquez) and Mayra Aixa Villar (@mayraAixaVillar) both espouse. Both apps allow users to access training content, complete
surveys, interact within defined social networks, and actively participate in
game-enabled learning environments and check their status on leader boards –
the BB10 just makes all those formal and informal learning interactions more
enjoyable.
Overall, the “look and feel” is truly wonderful as you’ll see in the short promo video included below that I produced using another excellent feature found on the BlackBerry 10 that’s not found on
many other smartphone handsets – HDMI video output that can be recorded by an
external video source. Add to that some
other compelling BB10-only features like BlackBerry Hub, BlackBerry Balance and
the new video-capable BlackBerry Messenger/BBM with cool screen sharing
capabilities to amass even more reasons (beyond control and tight security) why
enterprises are going include BlackBerry 10 solutions in their mobile computing
universes. BlackBerry 10 will definitely improve the mobile learning experience
for all who adopt and use one.
Finally, my thanks to our
whole team who worked diligently to design, create, test and deploy our next
generation app for all our BlackBerry 10 users, partners and customers – you
make me proud! :)
Robert, as usual you are setting the pace for cross-platform mlearning apps. Keep up the great work!
ReplyDelete